How long does it take to process the return?
Although we do strive to process all returns within 3-5 business days. It can take up to 10 business days from the date you mail your item(s) back for your return to be processed—you will receive an email confirmation when complete.
How long does it take to receive my refund?
Once you receive your email indicating your return has been processed, you can expect to receive your credit in 3-5 business days.
If there is a return fee?
If you use our pre-paid return label, the cost of return shipping will be deducted from your refund. You may also choose to mail the item back using your own insured, traceable method.
How do I request a return label?
If you wish to return or exchange your item(s) please contact us at firstname.lastname@example.org for authorization & return label.
How do I return my international order?
Please click here for complete instructions on our international return policy.